News

An Introduction to Evaporative Coolers

Jun 19, 2018

Evaporative coolers are a popular alternative to traditional refrigerant-based air conditioning units in regions with hot, dry climates. While they are not seen as frequently as traditional split systems and package units, adjusters should still make themselves familiar with this type of equipment, particularly if they handle claims in regions that are ideal for evaporative […]

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The Effect of Corrosion on Repairing Hail Damaged HVAC Coils

May 10, 2018

The following article on “Corrosion and Hail-Damaged HVAC Coil Repairs”, written by Matt Livingston of HVAC Investigators, originally appeared on Property Casualty 360.  Wind and hail losses are the most frequently claimed homeowner’s insurance peril, causing approximately $1 billion in damages each year (III). HVAC systems, particularly condensing units and package units, have a high risk of hail […]

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HVACi's 2018 Annual Claims Report

HVACi Releases 2018 Annual Claims Report

Mar 14, 2018

Data Reveals the Elevated Potential for Claims Leakage on Daily and Catastrophe HVAC Claims Trends in HVACi’s 2018 Annual Claims Report expose the risks facing insurance carriers on HVAC claims settled without the engagement of a subject matter expert CHARLOTTE, North Carolina, March 14, 2018 – HVAC Investigators (HVACi), the nation’s leading provider of HVAC […]

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HVAC Investigators announces the acquisition of Donan Engineering’s HVAC Forensics division

Feb 01, 2018

HVACi announces the acquisition of Donan Engineering’s HVAC Forensics division Consolidation of two market-leading insurance claim services to benefit combined customer base HVAC Investigators (HVACi), the nation’s leading provider of HVAC damage assessments for insurance claims, announced yesterday the acquisition of Donan Engineering’s HVAC Forensics division. The consolidation of two market-leading brands in the insurance […]

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Furnace and Boiler Puffbacks

Oct 13, 2017

The following article on “Furnace and Boiler Puffbacks”, written by Matt Livingston of HVAC Investigators, originally appeared in the Technical Notebook Column of Claims Magazine and was also published on Property Casualty 360.  Soot damage from puffbacks can cause an extensive amount of damage throughout a structure.  As the weather gets colder and homeowners start up their heating systems for […]

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How hurricane force winds impact HVAC systems

Sep 18, 2017

The following article on “Windblown: How hurricane force winds impact HVAC systems”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. The 2017 hurricane season has proven to be one for the record books, reminding everyone of the importance of being prepared to handle catastrophic losses. As demonstrated by Irma, the most dangerous aspect […]

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Identifying water-damaged HVAC systems after a hurricane

Sep 08, 2017

The following article on “Identifying water-damaged HVAC systems after a hurricane”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. As the floodwaters recede across the Gulf Coast following Hurricane Harvey, the arduous process of claims investigation begins to unfold. CAT adjusters from across the country are travelling to the impacted areas to assess […]

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The Impact of HVAC Theft on Property Claims

Aug 22, 2017

One in every 235 homeowners files a theft claim each year. These damages average nearly $4,000 per paid claim, according to the Insurance Information Institute. A major contributing factor to these staggering theft claim statistics is HVAC theft. Get your free copy of our HVAC theft claim guide here Theft of coils from multiple HVAC […]

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Hurricane Damage Resources for Adjusters

Jul 24, 2017

2016 was the busiest Atlantic hurricane season in the past four years and served as a reminder of how devastating hurricane damage can be. Last year, there were 15 named storms in the Atlantic basin, and 2 hurricanes made landfall in the United States, which was above the annual average of 11.7 named storms and […]

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Compressor damage - windings illustration

HVAC Compressor Damage: Lightning or Wear & Tear

Jul 10, 2017

The following article on “HVAC Compressor Damage: Lightning or Wear & Tear”, written by Matt Livingston of HVAC Investigators, originally appeared in the Technical Notebook Column of the July 2017 issue of Claims Magazine and was also featured on Property Casualty 360.  In the summer months, when severe weather is most prevalent, property carriers see […]

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