HVACi’s technicians have the skill set to investigate many types of equipment failures. Our services help you determine whether the damage occurred from lightning, hail, surge, smoke, water, or wear and tear – using the most highly rated techniques and procedures.
We are committed to providing accurate, timely, and fact-based reports. Our detailed damage assessments deliver comprehensive information regarding what was damaged, how it was damaged, and whether or not the equipment can be repaired…at what cost. Our findings are actionable, as we can always refer a local company for the repairs/installation of equipment for the recommended settlement amount.
In addition to our onsite inspections, HVACi now offers a simple desktop claim review, offering a lightning fast (pun intended) turn-around-time of 4 business hours for residential claims. This service, called “iCheck”, provides tremendous value. We review the insured’s HVAC contractor invoice, verify the equipment is of like kind and quality, validate market pricing and availability, and confirm labor estimates and hourly rates, giving you the ability to settle claims with confidence. Think of it…with iCheck, you’ll never overpay an HVAC invoice again!
HVACi’s subject matter expertise spans across all types of residential and commercial HVAC manufacturers. Our residential experience includes: split systems, package units, ductless split systems, geothermal systems, gas/electric furnaces, PTAC units, heat pumps and boilers. Commercial expertise includes (but is not limited to): chiller systems, air handing units, boiler systems, condensing units, cooling towers, gas furnaces, rooftop package units and mini-split systems.
“I have consistently use HVAC Investigators to investigate all of my HVAC related claims. They are accurate, fast, dependable and extremely easy to work with."
BARBARA – Property Claims Manager, GA
“Just want to say thanks for doing a GREAT Job on this assignment. This was a very fast response time by HVACi! On behalf of our insured and company thanks for your speed of service and professionalism.”
WILL – Property Adjuster, MISSISSIPPI
“I am so glad we found you and your company. You have allowed us to deal fairly with our policyholders and pay only what is legitimately owed. You truly have made a great difference for us.”
MICHAEL – Claims Adjuster, VIRGINIA
"Since utilizing the services of HVACi, the claims process has been fair, clear, concise, and easy due to the professionalism of every member of the HVACi team."
SCOTT – Adjuster, TENNESSEE
"Thank you so much. The service is fast and I am impressed. This our my first loss with your company and I look forward to using you again!"
SHARON – Claims Manager, TEXAS
"I love working with you guys. It's great to have all the info that I need in your report to be able to shoot down local contractors that submit crazy bids. I explain your findings to the homeowner and typically there aren't any follow-up questions (or bids)."
NANCY – Field Adjuster, GEORGIA