2016 - HVAC Investigators

HVAC Investigators Releases 2016 Annual Claims Report

Third Party Experts Save Insurance Carriers Millions; New Data Released in Annual Claims Report from HVAC Investigators The 2016 Annual Claims Report from HVAC

Investigators arms insurance carriers with powerful information designed to help understand HVAC Claim Trends

CHARLOTTE, NC March 30, 2016 — HVAC Investigators, the nation’s leading provider of HVAC and refrigeration damage assessments, today announced that it has released its much anticipated 2016 Annual Claims Report. This year’s report clearly demonstrates that the complexity of HVAC claims – from current government regulations, equipment price fluctuations, and regional labor rates to limited parts availability – has made it all but impossible for carriers to accurately and predictably settle claims without consulting third party experts. Included data illustrates how the help of a cost-effective, third party technical expert can save carriers millions of dollars in settlement overpayments each year by helping carriers develop an effective claims handling strategy.

Distributed to insurance carriers nationwide to help them strengthen their understanding of current industry trends related to HVAC insurance claims, the HVAC Investigators Annual Claims Report examines data for both onsite inspections and desktop reviews of residential, commercial and large loss claims in all 50 states. The report reviews, in detail, tens of thousands of actual claims assigned to HVAC Investigators by many of the nation’s top carriers. Sparking impactful conversations about indemnity reserves, the data included affords property and casualty insurance carriers an opportunity to analyze current HVAC statistics. With the report’s real-world statistics on reported vs. actual cause of loss, frequency of claims by system type and brand, and age of system by type, insurance carriers are equipped with significant information for establishing accurate indemnity reserves and underwriting policies on HVAC equipment.

In addition to the data insurance carriers have come to rely on HVAC Investigators to publish each year, this year’s report introduces a new section devoted to how federal regulations are impacting claims. “From keeping our customers up-to-date on new regulations to taking a fresh look at statistics, this report is an inside look at how HVAC trends impact the property claims industry – giving carriers key information to make the process easier for their adjusters and policyholders,” commented Reza Nikrooz, VP of Claims. The report will be made immediately available to insurance claim professionals.

HVAC Investigators is the nation’s leading provider of HVAC and refrigeration damage assessments. Our prompt inspections and actionable reports help insurance carriers settle HVAC claims more efficiently and with a higher degree of accuracy. If you’d like more information about our services or to submit an assignment, please visit hvaci.com, email info@hvaci.com, or contact us by phone at (888) 407-5224.

HVAC Investigators New HVAC Course Approved for Continuing Education Credit for Texas and Florida

New HVAC Course for Insurance Claims Professionals Grants Continuing Education Credits in Texas and Florida
HVAC Investigators announces continuing education credits approval for new course that helps adjusters handle HVAC claims accurately

CHARLOTTE, N.C., March 17, 2016 — “HVAC Fundamental Concepts”, the newest course from HVAC Investigators (the nation’s leading provider of HVAC and refrigeration damage assessments), has just been certified for continuing education credits in both Florida and Texas. Before achieving this key certification, the curriculum underwent a rigorous approval process to ensure it equips claims professionals with the skills and knowledge they need to settle HVAC claims with confidence.

The course is an innovative new way for HVAC Investigators to further their mission of helping clients lower the costs associated with HVAC claims. Deciphering HVAC claims isn’t an easy task for insurance professionals without a basic understanding of HVAC concepts: after completing this course, clients will be able to better determine the cause of damage and potential for repair. “With our strong reputation for HVAC subject matter expertise in the insurance industry, HVAC Investigators is uniquely positioned as the go-to provider of this sought-after course; we look forward to helping our clients take their claims processing to the next level.” Matt Livingston, Director of Customer Education and Vendor Programs commented.

“HVAC Fundamental Concepts” is offered as a complimentary service for clients of HVAC Investigators; the course is delivered at the client’s location or office. The course is approved for continuing education credits for Texas and Florida licenses. To register or access more information, call HVAC Investigators and select option 3, email education@hvacinvestigators.com, or visit https://www.hvacinvestigators.com/hvac-education-training/ and simply fill out the form.

HVAC Investigators (HVACi) is the nation’s leading provider of HVAC and refrigeration damage assessments. Our prompt inspections and actionable reports help insurance carriers settle HVAC claims more efficiently and with a higher degree of accuracy. If you’d like more information about our services or to submit an assignment, please visit hvacinvestigators.com, email info@hvacinvestigators.com, or contact us by phone at (888) 407-5224.

HVAC Investigators to Present Breakout Sessions at PLRB Claims Conference this April

Overpaying on HVAC Claims? Indemnity Leakage Control for Property Claim Professionals at PLRB Conference in San Antonio this April

The nation’s leading provider of HVAC and refrigeration damage assessments will offer two breakout presentations

Charlotte, NC – March 2, 2016 – Hail? Lightning? Ordinary Wear and Tear? HVAC damage is notoriously difficult to decipher for insurance claims, and insurers often settle without the appropriate knowledge about HVAC systems. HVAC Investigators (HVACi), the nation’s leading provider of HVAC and refrigeration damage assessments, will help property claim professionals change that at San Antonio’s upcoming PLRB Claims Conference this April. The conference, hosted by the Property & Liability Resource Bureau, is the largest and most diverse in the insurance claims industry, and this will be HVAC Investigator’s second consecutive year as session presenters.

Presented by Matt Livingston, Director of Customer Education and Vendor Programs for HVAC Investigators (and co-presented by Nate Rebarchik of Integrity Insurance), the program provides claims adjusters with a toolbox of skills they can utilize the next time they receive an HVAC claim. “Light Commercial and Residential HVAC Losses” will cover HVAC system components, arming adjusters with the ability to know when to question an HVAC claim. There are key signs of questionable claims that adjusters need to be aware of, and this session will show insurers exactly how to discern between HVAC claims and determine which ones should be further scrutinized. The presentation will conclude with important statistics on HVAC losses and a discussion on the impact of current federal regulations in settling HVAC claims.

For property claim professionals who want better visibility on HVAC claims, registration is easy. Adjusters need to first register for the conference, and once registered, log in to their conference profile. Attendees can then visit “Registered Sessions” and select the time frame of the session they would like to attend: Monday (4/18 1:30 – 3:00 PM) or Wednesday (4/20 1:30 – 3:00 PM). They will then be able to select “Light Commercial & Residential HVAC Losses” from the list of break out sessions. More information about the conference, held in San Antonio from April 17-20, 2016, is available at the conference website and specifics about HVAC Investigators can be found at hvacinvestigators.com.