Why Heat Exchangers Crack

Have a claim that involves a cracked heat exchanger? Take a look at our adjuster guide to furnace heat exchangers to learn how they work and why they crack.

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How a Split System Works in Cooling Mode {Video}

HVAC claims don't have to be difficult. This video illustrates how a split system works in cooling mode and will help you settle HVAC claims involving them easier.

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How a Gas Furnace Works {Video}

This video illustrates how a gas furnace provides heat to a conditioned space and will help you settle HVAC claims involving them easier.

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HVAC Compressor Damage Overview

Compressor damage can be difficult to diagnose and expensive to repair. This overview will help you handle claims involving damage to the HVAC compressor damage a little easier.

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Mechanical Float Boiler Low Water Cutoff Whitepaper

A functioning low water cutoff is essential for properly maintaining a boiler. Read our whitepaper for more information on why the malfunction of a low water cutoff can be so detrimental to a boiler and how they can affect claims.

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Puffback Damage Overview

Puffbacks can be a messy and expensive issue that arises in heating systems. Our adjuster's guide will ensure that you know how to handle puffback claims.

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Labeled Split System Diagram

Ever wonder what an insured's contractor is talking about when he or she references a specific part that is damaged? Review our split system schematic to properly equip yourself for reviewing statements and estimates before settling HVAC claims.

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Labeled Packaged Unit Diagram

Packaged units can be found in both residential and commercial applications. Review our labeled schematic of a packaged unit to help you better understand the different parts that they include, what they look like, and where they're located.

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Labeled Boiler Diagram

Boiler claims can get very complicated. Make sure you are ready for anything the insured's contractor may throw at you by examining our labeled boiler schematic.

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Boiler Low Water Cutoff Overview

A boiler's Low Water Cutoff Valve is an essential safety device. Any malfunction can cause significant damage to the boiler, or worse, a fire or explosion. Our overview of boiler low water cutoff functionality will help ensure that you are ready for any boiler claims that come your way.

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5 Questions To Ask Before Settling HVAC Claims

How do you know if you need to do additional digging or should just settle for the insured's contractor quote? Here are 5 questions to consider before settling an HVAC claim.

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Labeled Heat Pump Diagram

Heat pumps have become increasingly popular due to their elevated efficiency. This labeled diagram and glossary illustrates the parts of the heat pump to help adjusters when discussing heat pump damage with the insured's contractor.

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