News

HVACi Releases 2019 Annual Claims Report

Mar 05, 2019

HVAC Claims Continue to Offer Property & Casualty Carriers a Monumental Opportunity to Realize Millions in Claims Leakage Annually   HVACi’s 2019 Annual Claims Report showcases the significance of partnering with a third party subject matter expert in identifying and recapturing claims leakage CHARLOTTE, North Carolina, February 20, 2019 — HVAC Investigators (HVACi), the nation’s […]

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HVAC Regulations Guide for Adjusters

Nov 13, 2018

“The system suffered minor damages, but the entire unit will need to be replaced due to federal regulations.” Sound familiar? While numerous federal and state regulations govern different aspects of HVAC repairs and replacements that will influence your settlement determination, it can be difficult to get a straight answer about what these regulations include, particularly […]

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Understanding HVAC Diagnoses – Acidic Refrigerant

Understanding HVAC Diagnoses – Acidic Refrigerant

Aug 01, 2018

Year after year, lightning is consistently the most frequently claimed peril for HVAC systems in homeowner’s claims, and it is also the most often misdiagnosed cause of loss, according to the HVACi 2018 Annual Claims Report. One symptom that is regularly misinterpreted as lightning damage is acidic refrigerant in the system. Contrary to popular belief […]

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An Introduction to Evaporative Coolers

Jun 19, 2018

Evaporative coolers are a popular alternative to traditional refrigerant-based air conditioning units in regions with hot, dry climates. While they are not seen as frequently as traditional split systems and package units, adjusters should still make themselves familiar with this type of equipment, particularly if they handle claims in regions that are ideal for evaporative […]

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The Effect of Corrosion on Repairing Hail Damaged HVAC Coils

May 10, 2018

The following article on “Corrosion and Hail-Damaged HVAC Coil Repairs”, written by Matt Livingston of HVAC Investigators, originally appeared on Property Casualty 360.  Wind and hail losses are the most frequently claimed homeowner’s insurance peril, causing approximately $1 billion in damages each year (III). HVAC systems, particularly condensing units and package units, have a high risk of hail […]

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HVACi's 2018 Annual Claims Report

HVACi Releases 2018 Annual Claims Report

Mar 14, 2018

Data Reveals the Elevated Potential for Claims Leakage on Daily and Catastrophe HVAC Claims Trends in HVACi’s 2018 Annual Claims Report expose the risks facing insurance carriers on HVAC claims settled without the engagement of a subject matter expert CHARLOTTE, North Carolina, March 14, 2018 – HVAC Investigators (HVACi), the nation’s leading provider of HVAC […]

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HVAC Investigators announces the acquisition of Donan Engineering’s HVAC Forensics division

Feb 01, 2018

HVACi announces the acquisition of Donan Engineering’s HVAC Forensics division Consolidation of two market-leading insurance claim services to benefit combined customer base HVAC Investigators (HVACi), the nation’s leading provider of HVAC damage assessments for insurance claims, announced yesterday the acquisition of Donan Engineering’s HVAC Forensics division. The consolidation of two market-leading brands in the insurance […]

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Furnace and Boiler Puffbacks

Oct 13, 2017

The following article on “Furnace and Boiler Puffbacks”, written by Matt Livingston of HVAC Investigators, originally appeared in the Technical Notebook Column of Claims Magazine and was also published on Property Casualty 360.  Soot damage from puffbacks can cause an extensive amount of damage throughout a structure.  As the weather gets colder and homeowners start up their heating systems for […]

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How hurricane force winds impact HVAC systems

Sep 18, 2017

The following article on “Windblown: How hurricane force winds impact HVAC systems”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. The 2017 hurricane season has proven to be one for the record books, reminding everyone of the importance of being prepared to handle catastrophic losses. As demonstrated by Irma, the most dangerous aspect […]

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Identifying water-damaged HVAC systems after a hurricane

Sep 08, 2017

The following article on “Identifying water-damaged HVAC systems after a hurricane”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. As the floodwaters recede across the Gulf Coast following Hurricane Harvey, the arduous process of claims investigation begins to unfold. CAT adjusters from across the country are travelling to the impacted areas to assess […]

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