Countdown to Phaseout of New R-22 Production

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Adjuster Tips View All

5 Questions to Ask Before Settling HVAC Claims

HVAC claims can be among the most difficult types of claims to settle. Not only is there an urgency to settle these claims quickly due to an HVAC's system function…

Weird HVAC Claims Hall of Fame

In the claims industry, we all see our fair share of strange losses. As an adjuster, I'm sure you've seen your share of peculiar claims! HVAC losses are not different. They are…

Cause of Loss View All

Furnace Basics Claim Guide

In the cold winter months, you’re likely to see your share of claims involving furnace damage. To accurately handle such claims, it’s critical to understand the differences in furnace types,…

Codes and Regulations View All

HVAC Codes and Regulations Webinar

March 25, 2020 at 2 PM EST Dealing with building codes and federal regulations on property claims can make an adjuster’s job even more difficult, particularly when it involves HVAC…

The Phaseout of R-22 Refrigerant White Paper

After 10 years of talk about the phaseout of R-22 refrigerant, the time has finally come for what used to be the leading residential HVAC refrigerant. Meanwhile, a lot of…

6 Truths You Should Know About the R-22 Phase-Out When Handling HVAC Claims

The federal regulations pertaining to refrigerant are constantly evolving, and there’s a big deadline looming on the horizon. As of January 1, 2020, it’ll be illegal to manufacture any R-22…

Commercial Equipment View All

The Basics of Chillers

When a damaged chiller claim lands on your desk, you need to be ready for the complexities that come with it. These systems are often intricate and specialized based on…

Chiller Claim Guide

Claims involving commercial HVAC equipment can be complex, particularly when it comes to chillers. Determining the cause of loss, scope of repairs, and an accurate settlement amount can be daunting…

Packaged Unit Glossary

All-in-One Package: The parts and functions of a package unit While package units may not be the most popular residential HVAC systems (though they are still found in many homes),…

Electrical Equipment View All

Solar Power Overview Video

An Introduction to Solar Power Systems Solar power systems are incredibly complex, and if you’re processing a solar power system or panel repair claim, you want to be sure that…

StrikeCheck Releases 2019 Annual Claims Report

Data on Key Claim Trends Grants Carriers Exclusive Opportunity to Control Claims Leakage StrikeCheck’s 2019 Annual Claims Report identifies an array of opportunities for carriers to control claim leakage while…

Inspecting Electrical System Claims Webinar Recording

Claims that involve damage to electrical systems can be particularly tricky even for seasoned adjusters. Understanding the basics of how these systems function, how they can become damaged, and what…

Fire Claims View All

Smoke and Fire Damage to HVAC Systems

Smoke and fire damage can occur year round and be sparked by a variety of sources ranging from a lightning strike, an electrical malfunction, incident in the kitchen, or even…

The Rising Wildfire Risk and Property Claims

Wildfire risk has been on the rise throughout the past decade. The first four months of 2017 have shown an increase of 20% in the number of wildfires compared to…

Hail and Wind Claims View All

Hail and Wind HVAC Claims Webinar Recording

Impact damage to HVAC systems can come from a number of sources, but two very common perils are hail and wind damage. Because these damages are so prevalent, you want…

The Effect of Corrosion on Repairing Hail Damaged HVAC Coils

The following article on “Corrosion and Hail-Damaged HVAC Coil Repairs”, written by Matt Livingston of HVAC Investigators, originally appeared on Property Casualty 360.  Wind and hail losses are the most frequently claimed homeowner’s…

HVAC Wind Damage

High winds typically accompany a variety of severe weather conditions, including tornadoes, hurricanes, and thunderstorms. Regardless of the storm type, high winds can be the catalyst of catastrophic damage to…

HVAC Equipment View All

Furnace Basics Claim Guide

In the cold winter months, you’re likely to see your share of claims involving furnace damage. To accurately handle such claims, it’s critical to understand the differences in furnace types,…

HVAC Fundamentals Webinar Recording

There are thousands upon thousands of HVAC claims filed every year. Odds are that you, as an insurance adjuster, are going to see at least one, if not many. You…

Heat Pump Video

Getting Warmer: An Introduction to Air Source Heat Pumps You get plenty of HVAC claims coming across your desk as an insurance adjuster, but not all HVAC systems are the…

Industry Data View All

What to Look for in an HVAC Claims Vendor

In this competitive insurance marketplace, customers are always looking for the best deal and enhanced services. One of the key challenges for insurance companies is making certain that their claims…

StrikeCheck Releases 2019 Annual Claims Report

Data on Key Claim Trends Grants Carriers Exclusive Opportunity to Control Claims Leakage StrikeCheck’s 2019 Annual Claims Report identifies an array of opportunities for carriers to control claim leakage while…

HVACi’s 2019 Annual Claims Report

HVACi is committed to highlighting the significant opportunity for insurance carriers to control claim leakage without forfeiting the essential customer experience. Each year, HVAC Investigators, the nation’s leading provider of…

Lightning and Surge Claims View All

Lightning and Surge Claims Webinar Recording

Every year, about 25 million bolts of lightning touch ground (National Severe Storms Laboratory)-- or hit homes, cars, trees, or other objects -- which resulted in over 77,000 claims in…

HVAC Lightning Damage

Determining if lightning was the true cause of loss to your insured's HVAC unit can be a complicated task, particularly when lightning is one of the most frequently claimed perils.…

Identifying Lightning Damage to HVAC Systems

Lightning strikes the earth about 100 times every second and can heat the surrounding air to up to 50,000 degrees Fahrenheit (The Weather Channel). As such a destructive force, it’s…

Storm Claims View All

Spring Storm Claims Toolkit for Adjusters

Spring storm season started with a bang across much of the United States, and weather events are only expected to increase in frequency throughout the season. According to Aon Benfield’s catastrophe…

Hurricane Damage Resources for Adjusters

2016 was the busiest Atlantic hurricane season in the past four years and served as a reminder of how devastating hurricane damage can be. Last year, there were 15 named…

How Hurricane Force Winds Impact HVAC Systems

The following article on “Windblown: How hurricane force winds impact HVAC systems”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. The 2017 hurricane season has proven to…

Theft Claims View All

HVAC Theft Claims Overview

Theft consistently ranks as one of the top four most frequently claimed perils by homeowners each year. HVAC systems are particularly common targets for theft crimes as they are comprised…

The Impact of HVAC Theft on Property Claims

One in every 235 homeowners files a theft claim each year. These damages average nearly $4,000 per paid claim, according to the Insurance Information Institute. A major contributing factor to these…

Water Claims View All

HVAC Water Damage Overview

Water damage  can occur at any time of year, whether due to natural or man-made circumstances. HVAC systems are susceptible to water losses from man-made causes such as water leaks…

Identifying Water-Damaged HVAC Systems After a Hurricane

The following article on “Identifying water-damaged HVAC systems after a hurricane”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. As the floodwaters recede across the Gulf Coast…

Winter Losses View All

Furnace Claims 101: The Basics of a Residential Furnace

A furnace is an essential part of many homes, and frequently used during the colder winter months. With this increased usage, adjusters can expect to see a parallel increase in…

Boiler Basics Claim Guide

As an adjuster, you’re likely to see your share of boiler claims each fall and winter (or even summer, if a boiler acts as a water heater). It’s important to…

Boiler Claims 101: The Basics of a Residential Boiler

Each winter, homeowners are reminded of the importance of their boiler systems, particularly if a system isn’t working as it should. As boiler claims begin to appear on adjusters’ desks…

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