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Adjuster Tips View All

Scary Story: Unhappy Customer

It sounds like a good deal if your policyholder can provide the data and photographs you need to get the claim settled as quickly as possible, particularly if a global…

When to Ask For Help

Scary Story: The Wrong Compressor

Want a scary story that could keep you up at night? Have you heard the one about an adjuster settling a claim on such incorrect information that it leads to…

Cause of Loss View All

Hail-Prone Commercial HVAC Equipment

The HVACi 2020 Annual Report found that nearly half of the commercial HVAC claims included hail-damaged equipment, but more than 80% of the claimed systems could return to pre-loss condition…

HVAC Hail Claim Basics

The National Centers for Environmental Information notes that hailstorms can cause billions of dollars in damages during each severe event. Though the outdoor equipment on commercial and residential HVAC systems…

Codes and Regulations View All

Understanding the Impact of Federal Regulations on HVAC Claims

The following article on “Understanding the impact of federal regulations on HVAC claims,” written by Jay Dykstra of HVACi and StrikeCheck, was originally published on Property Casualty 360.  Regulations relating to some HVAC…

HVACi Regulations Case Study

HVAC Investigators (HVACi) is the nation’s leading provider of HVAC and Refrigeration damage assessments thanks to its thorough investigations, swift cycle times, and actionable reports that enable insurance carriers to…

HVAC Codes and Regulations Webinar Recording

Dealing with building codes and federal regulations on property claims can make an adjuster’s job even more difficult, particularly when it involves HVAC equipment. With so many different code levels,…

Commercial Equipment View All

5 Things to Know About Economizers

Economizers are required on rooftop package units at residential and commercial properties in some parts of the country because they make HVAC systems more energy efficient. Economizers detect outside temperature…

Economizer Basics: Who Uses Them, Where They’re Required, and Why They Wind Up in Claims

Economizers, which can be added to the rooftop package units frequently used at commercial properties, have a variety of sensors and other components to gauge if outdoor temperatures and humidity…

Hail-Prone Commercial HVAC Equipment

The HVACi 2020 Annual Report found that nearly half of the commercial HVAC claims included hail-damaged equipment, but more than 80% of the claimed systems could return to pre-loss condition…

Electrical Equipment View All

StrikeCheck Releases 2020 Annual Claims Report

Data on 2019 Claim Trends Gives Carriers an Opportunity to Better Understand Risk and Exposure StrikeCheck’s 2020 Annual Claims Report offers valuable insights on claim trends CHARLOTTE, North Carolina, February…

Intro to Solar Power System Claims Webinar Recording

Solar power systems have become increasingly popular over the past few years due to decreased installation costs and increased interest in green technology. With more of these systems in place,…

Solar Power Overview Video

An Introduction to Solar Power Systems Solar power systems are incredibly complex, and if you’re processing a solar power system or panel repair claim, you want to be sure that…

Fire Claims View All

Don’t Forget HVAC Repairs for Smoke & Fire Damage Claims

The following article, “Don't forget HVAC repairs for smoke & fire damage claims” written by Jay Dykstra of HVACi and StrikeCheck, was originally published on Property Casualty 360. Smoke and ash are just…

Smoke and Fire Claims Webinar Recording

A small kitchen fire, a furnace blaze, or a wildfire raging miles away from a home or business could all have impacts to a policyholder’s HVAC system. Adjusters may not…

Fire Claim Case Study

Smoke and fire do have a way of impacting just about everything they come in contact with. But does that mean a full replacement of HVAC systems and ductwork is…

Hail and Wind Claims View All

Residential Hail Claim Case Study

Hail is a common cause of peril for residential HVAC equipment because of the outdoor components that can sustain damage. However, often contractors recommend replacements that may not be the…

Commercial Hail Claim Case Study

Think because one HVAC system has hail damage that they all do? That’s a frequent misconception that leads to multiple HVAC systems being listed on a claim regardless if they…

Hail-Prone Commercial HVAC Equipment

The HVACi 2020 Annual Report found that nearly half of the commercial HVAC claims included hail-damaged equipment, but more than 80% of the claimed systems could return to pre-loss condition…

HVAC Equipment View All

Residential HVAC System Cheat Sheet

What makes a mini-split system different from a split system? What is an advantage of a boiler compared to a forced air system? What perils frequently cause loss for heat…

HVAC Fundamentals for Adjusters Webinar

November 18, 2020 2 PM ET HVAC systems come in several different types and have a multitude of complex components to provide your policyholders with preferred air temperatures. An HVAC…

Geothermal System Basics

Geothermal systems offer policyholders a more energy-efficient method of heating and cooling their homes and businesses by taking advantage of natural resources. However, these non-traditional systems could lead to claims…

Industry Data View All

Just the Facts – How HVACi Puts its Words into Actions to Handle Insurance Claims Related to HVAC Systems

Just the Facts is HVACi’s tagline for a reason. It’s something we believe in and achieve from the moment insurance personnel put their trust in us to handle their assessments…

StrikeCheck Releases 2020 Annual Claims Report

Data on 2019 Claim Trends Gives Carriers an Opportunity to Better Understand Risk and Exposure StrikeCheck’s 2020 Annual Claims Report offers valuable insights on claim trends CHARLOTTE, North Carolina, February…

HVACi Releases 2020 Annual Claims Report

Carriers Have Opportunity to Uncover Hidden Risks and Potential Claims Leakage to Better Understand Their Business HVACi’s 2020 Annual Claims Report provides carriers with data on thousands of actual claims…

Lightning and Surge Claims View All

HVACi Commercial Lightning Claim Case Study

If a contractor makes a repair and an HVAC system still doesn’t seem to be working properly, a policyholder and adjuster may take the contractor’s advice and think high-dollar replacement…

Find Cause of Loss in a Flash with This Guide

Annually, more than 25% of claims assigned to HVACi have lightning as the claimed cause of loss, but wear and tear or high voltage surge are more likely to be…

Lightning, High Voltage Surge, or Wear and Tear? Be Able to Tell the Difference When Handling HVAC System Claims

Your policyholders are prone to blaming lightning when an HVAC system fails because of an electrical concern. In 2019, 26% of residential claims assigned to HVACi had lightning as the…

Storm Claims View All

Top 5 Strongest Atlantic Basin Hurricane Seasons Since 2000

A major news outlet described one hurricane as “the strongest storm on the planet right now” while it approached the United States from the Central Pacific area during the 2020…

Hurricane Havoc: Damages in Storm-Related HVAC Systems Claims

The following article on “Hurricane havoc: Damages in storm-related HVAC systems claims,” written by Jay Dykstra of HVACi and StrikeCheck, was originally published on Property Casualty 360. It’s easy to understand why hurricanes…

Hurricane Claim Case Study

It’s common knowledge that hurricanes can leave millions, if not billions, of dollars-worth of damages in their wake. But just because a claim says the damage was caused by a…

Theft Claims View All

HVAC Theft Claims Overview

Theft consistently ranks as one of the top four most frequently claimed perils by homeowners each year. HVAC systems are particularly common targets for theft crimes as they are comprised…

The Impact of HVAC Theft on Property Claims

One in every 235 homeowners files a theft claim each year. These damages average nearly $4,000 per paid claim, according to the Insurance Information Institute. A major contributing factor to these…

Water Claims View All

HVAC Water Damage Overview

Water damage  can occur at any time of year, whether due to natural or man-made circumstances. HVAC systems are susceptible to water losses from man-made causes such as water leaks…

Identifying Water-Damaged HVAC Systems After a Hurricane

The following article on “Identifying water-damaged HVAC systems after a hurricane”, written by Matt Livingston of HVAC Investigators, was originally published on Property Casualty 360. As the floodwaters recede across the Gulf Coast…

Winter Losses View All

Residential Boiler Claim Case Study

Boiler claims can be tricky. When an adjuster in New York received a sudden boiler failure claim in which the insured had requested a replacement for nearly $6,000, he decided…

Furnace Basics Claim Guide

In the cold winter months, you’re likely to see your share of claims involving furnace damage. To accurately handle such claims, it’s critical to understand the differences in furnace types,…

Furnace Claims 101: The Basics of a Residential Furnace

A furnace is an essential part of many homes, and frequently used during the colder winter months. With this increased usage, adjusters can expect to see a parallel increase in…

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