Scary Story: Refrigerant Mismatch

Think refrigerant type doesn’t matter? Here’s proof that it does.

In this scary story, a policyholder opted for a different method of repairing hail damage than HVACi had recommended. Soon after, new issues popped up. The insured filed a claim seeking a full replacement and the adjuster again looked to HVACi for cause of loss and a solution.

With so many different complex HVAC components, any number of things could have happened, including a weather-related incident, a problem with the refrigerant, or an equipment malfunction. Fill out the form to find out how HVACi determined the scope of damage and what we recommended the policyholder – and the adjuster – do to return the equipment to pre-loss condition.