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Who We Are

HVACi is the nation’s leading provider of residential and commercial HVAC and refrigeration damage assessments for insurance carriers. Our prompt inspections and actionable reports help insurance adjusters settle HVAC claims more quickly and with a higher degree of accuracy.

Claims Assessed

Onsite Inspection Services

HVACi’s EPA certified technicians perform onsite assessments of damaged HVAC equipment for insurance claims nationwide. Our field inspection reports include a determination of cause of loss, whether the equipment can be repaired or must be replaced, and a recommended settlement that will return the insured back to pre-loss condition.

Onsite Inspection Services

Desktop Review Services

HVACi’s desktop review service, known as “iCheck”, is an objective and easy way to verify the availability and appropriate market pricing of HVAC parts, materials, and labor – specific to the loss location. The iCheck service includes a review and breakdown of the insured’s contractor estimate, a confirmation of whether or not the proposed equipment is Like Kind and Quality with the original equipment, and a recommended settlement based on up-to-date market pricing.

Desktop Review Services


"The report was so impressively timely that I was worried it would not be detailed. However it was very thorough and impressively detailed, and it has exceeded all of my expectations. Cheers to the technician and all those involved who helped implement such quality service."

SHAUN - Property Adjuster, OKLAHOMA

“I continuously use you because of your detailed and comprehensive reports. They are clear and concise and exactly what I need to see if there is coverage for our insureds. Thank you for employing associates that maintain this standard."


"The information provided is exactly what we need to determine coverage. We do not have the expertise to know if a furnace is repairable or if the parts are available. Additionally, for this claim, was whether this was due to age related wear and tear or some other peril. Thank you very much!"

SCOTT - Claims Adjuster, ARIZONA

"I've always enjoyed the service and professionalism HVACi has provided me, but my latest assignment was just outstanding. I assigned the claim around 2 pm in the afternoon and only gave HVACi a small window of time to complete, as the policyholder was having surgery the next day and the furnace was already scheduled to be replaced. HVACi was able to schedule the same day, just hours later and had the report to me by 11:30 am the next day. Now that's impressive service and why I'll always use HVACi for expert reports on HVAC matters. Thank you for making me a priority!"


"I am just so amazed. I submitted the assignment on Monday afternoon and I received a comprehensive report Wednesday, including photos and the estimated amount to repair. I couldn't ask for anything better than 48 hours!"

JAY - Claims Representative, WISCONSIN

Types of Systems Assessed

HVACi provides assessment for all Heating, Ventilation, Air Conditioning, and Refrigeration systems for both residential and commercial applications. Our area of expertise includes everything from furnaces, boilers, and split-systems to chillers, cooling towers, and rooftop package units.

  • Split Systems
  • Furnaces
  • Boilers
  • Package Units
  • Chillers

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HVAC Education and Training for Adjusters

Because claims involving HVAC systems are among the most challenging to adjust, HVACi provides HVAC education to equip property adjusters with the knowledge and confidence to settle these types of claims. Our education team provides a variety of training courses, many of which qualify for CE credit, to our clients at no charge.

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