Carriers need facts and solutions – Quickly
“Just the facts” isn’t a catchphrase to us. It’s a guarantee we make to provide insurance professionals the data-driven facts they need to settle claims quickly, confidently, and easily. Adjusters rely on accuracy and timeliness. We want to make sure we adhere to that, and if the carrier can save a little money along the way or can make an impact in fighting fraud through our efforts, that’s even better.
Insurance carriers need specialized investigation and a standardized process for HVAC and Refrigeration equipment claims to determine cause of loss and scope of damage, verify market pricing, and account for Like Kind and Quality equipment. Those principles have always been our priority and were our main motivation in starting HVAC Investigators. We made the conscious decision to focus exclusively on HVAC and Refrigeration examinations to help carriers create a better standardized process and a more accurate and effective way for addressing these types of claims.
HVAC claims can be complex, but we developed a proven methodology to eliminate the guesswork and enable carriers to settle HVAC and Refrigeration claims quickly using our objective, comprehensive, and actionable detailed assessments. The service allows carriers to better understand the cost of the claims and close pending files faster, increasing efficiency and productivity.
Reduce the cost of HVAC claims by increasing their accuracy – in doing so, fight fraud while effectively bringing the insured back to pre-loss condition.
WHAT MAKES US DIFFERENT
Our sharp focus on responsive customer service, streamlined claims, and field data technology results in 60% faster turnaround times. Every member of our team plays an objective role in the claims process and is committed to providing accurate, fast, and fair findings.
OUR SUPPORT TEAM
Our HVACi operations team provides email and phone support 24/7, 365 days a year. We’re always on the case and committed to providing world-class service, quick turnaround times, and ongoing support so that you can process claims efficiently. Most important of all, we’re easy to work with!
OUR CERTIFIED TECHNICIANS
HVACi’s thousands of licensed and vetted technicians are among the strategies of our industry-leading service. The rigorous selection process considers field experience, technical certifications, and state licensing – plus, an exhaustive background check. Once approved, our specialists are required to keep their diagnosis skills robust and up to date through continuing education programs.