Scary Story: Recurring Claim

The simple act of crossing items off your to-do list is a great feeling, particularly if it means you’ve resolved a claim for your insured. But every so often the policyholder has a concern that warrants giving it another look. In this edition of Scary Story, an adjuster needed support evaluating three HVAC systems for the initial claim. A few weeks later, the policyholder was worried about a noise coming from a furnace in one of the systems and wondered if it was related.

Fill out the form to find out why it was such a good idea the adjuster sought help in determining if there was damage and its scope – both times.