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Scary Story – Surge Vs. Surging Boilers

Lightning and voltage surges get blamed for everything in the claims world. And while the damages they produce have earned them a negative reputation, they frequently aren’t the actual cause of loss. This reiterates why an expert should assess if and why equipment sustained damage and what it would take to return the policyholder to pre-loss condition.

Just ask the adjuster in this edition of Scary Story, who was handed a claim for a damaged boiler that was estimated to have a replacement cost of nearly $10,000. That’s a lot of potential claims leakage if a replacement isn’t warranted. Fill out the form to learn more about the “surge” that caused the boiler to malfunction, why it occurred, and what HVACi recommended the adjuster and the policyholder do about it.

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