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HVACi Client Case Study

Property and casualty insurance carriers often struggle with finding ways to better control indemnity exposure. One method is to ensure claims involving HVAC equipment are handled consistently and accurately.

Find out how one such Top 20 national property and casualty insurance carrier partnered with HVACi to establish a data-driven decision tree based on policy and historical claim data to streamline the claim process. In this case study of an HVACi client, you will see how the efforts translated into millions of dollars of annual indemnity leakage control, helped the employees at the carrier be more efficient, and still maintained a positive claim experience for the policyholders.

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HVACi Client Case Study

Property and casualty insurance carriers often struggle with finding ways to better control indemnity exposure. One method is to ensure claims involving HVAC equipment are handled consistently and accurately.

Find out how one such Top 20 national property and casualty insurance carrier partnered with HVACi to establish a data-driven decision tree based on policy and historical claim data to streamline the claim process. In this case study of an HVACi client, you will see how the efforts translated into millions of dollars of annual indemnity leakage control, helped the employees at the carrier be more efficient, and still maintained a positive claim experience for the policyholders.

Request Your Copy

HVACi and StrikeCheck 2020 Annual Claim Reports

HVACi and StrikeCheck are the nation’s leading providers of HVAC Refrigeration and Electronics damage assessments on behalf of insurance carriers and adjusters.

Both companies are committed to highlighting the significant opportunity for insurance carriers to control claim leakage without forfeiting the essential customer experience. Our Annual Claims Reports feature data cultivated from thousands of residential and commercial claims assigned to HVACi and StrikeCheck by the nation’s top insurance carriers in all 50 states.

This year’s report provides an analysis of actual 2019 claim data and offers carriers compelling insights into risk management and claim leakage control.

Additionally, the reports:

  • Feature statistics that can help carriers make data-driven decisions
  • Delve into each policy line to provide a thorough analysis
  • Highlight 5-year trends and spotlight some of the largest catastrophes of 2019
  • Include standard information that carriers have come to rely on, such as reported vs. actual cause of loss, average age of equipment, repair vs. replace cost comparisons, and claimed perils by month

To view the full reports from HVACi and StrikeCheck, fill out the form provided.

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StrikeCheck Releases 2020 Annual Claims Report

Data on 2019 Claim Trends Gives Carriers an Opportunity to Better Understand Risk and Exposure

StrikeCheck’s 2020 Annual Claims Report offers valuable insights on claim trends

CHARLOTTE, North Carolina, February 26, 2020 – StrikeCheck, the leading provider of electronics damage assessments for Property & Casualty insurance carriers nationwide, announced the release of its 2020 Annual Claims Report today. The report features statistics that can help carriers make data-driven decisions and highlights areas where they can improve claim leakage control.

The 2020 Annual Claims Report is distributed to insurance carriers throughout the country. It summarizes data from thousands of residential and commercial claims in all 50 states that were referred to StrikeCheck in the previous year. The report examines claim trends in multiple electrical equipment categories from all causes of loss. Lightning was the most frequently claimed peril in 2019, with TVs and refrigerators as the top claimed electronic items. The 2020 Annual Claims Report also spotlights larger equipment such as solar panels, generators, pool equipment, well pumps, water heaters, electrical systems, and other high-value items that are critical to fully investigate, as they are often repairable.

In addition, the report includes the standard information that carriers have come to rely on, such as reported vs. actual cause of loss, average age of equipment, repair vs. replace cost comparisons, and claimed perils by month. New for 2020 are data points on commercial-specific items, year-over-year changes, and property type trends. As carriers continue to navigate new and changing technologies, these statistics clearly illustrate the need to partner with an expert vendor to control claim leakage, without negatively impacting the customer experience.

“Connected devices are changing the insurance landscape from both a claim and a risk perspective,” says CCG IQ (parent company of StrikeCheck) CEO Damon Stafford. “The data available presents a significant opportunity for carriers to make faster and more informed decisions, and we’re committed to helping organizations use these insights to create a better policyholder experience.”

StrikeCheck, a CCG IQ company, investigates electronic and specialty contents claims exclusively on behalf of insurance carriers, nationwide. We boast the industry’s broadest range of manufacturer relationships and extensive experience across thousands of investigations annually, delivering cost-effective, comprehensive solutions for complex claims. To learn more about our services or to submit an assignment, visit strikecheck.com, email claims@strikecheck.com, or call (888) 980-8544.

This education is brought to you by our sister company StrikeCheck.

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HVACi’s 2020 Annual Claims Report

As the nation’s leading provider of HVAC and Refrigeration damage assessments, HVACi is committed to highlighting the significant opportunity for insurance carriers to control claim leakage without forfeiting the essential customer experience. Our Annual Claims Report features data cultivated from thousands of residential and commercial claims assigned to HVACi by the nation’s top insurance carriers in all 50 states. This year’s report illustrates the prevalence of HVAC claims in the insurance industry and the value in engaging third-party experts to capture powerful results.

To view the full report, fill out the form provided.

Request Your Report

HVACi’s 2020 Annual Claims Report

As the nation’s leading provider of HVAC and Refrigeration damage assessments, HVACi is committed to highlighting the significant opportunity for insurance carriers to control claim leakage without forfeiting the essential customer experience. Our Annual Claims Report features data cultivated from thousands of residential and commercial claims assigned to HVACi by the nation’s top insurance carriers in all 50 states. This year’s report illustrates the prevalence of HVAC claims in the insurance industry and the value in engaging third-party experts to capture powerful results.

To view the full report, fill out the form provided.

Request Your Report

HVACi Releases 2020 Annual Claims Report

Carriers Have Opportunity to Uncover Hidden Risks and Potential Claims Leakage to Better Understand Their Business

HVACi’s 2020 Annual Claims Report provides carriers with data on thousands of actual claims

CHARLOTTE, North Carolina, February 12, 2020 – HVAC Investigators (HVACi), the nation’s leading provider of HVAC Refrigeration damage assessments for Property and Casualty (P&C) insurance carriers, announced the release of its 2020 Annual Claims Report today. The report provides an analysis of actual 2019 claim data and offers carriers compelling insights into risk management and claim leakage control.

Consistent with previous reports, this year’s findings once again illustrate the critical need for carriers to partner with a third-party expert to evaluate HVAC losses to better control indemnity leakage. For example, as the report notes, 51% of claimed perils investigated by HVACi were recategorized, with 15% of all claimed systems found in proper working condition at the time of the independent assessment. Furthermore, carriers that used an objective, third-party firm realized on average $4,647 in accuracy per residential HVAC claim and $18,925 in accuracy per commercial claim.

This report is compiled annually from many thousands of claims referred to HVACi by the nation’s top carriers in all 50 states. It is distributed at no cost to P&C insurance carriers nationwide to help fulfill HVACI’s mission of providing transparent data to improve the insurance industry.

The 2020 report delves into each policy line to provide a thorough analysis for carriers to compare with their own policy data. Additionally, the report highlights five-year trends and spotlights some of the largest catastrophes of 2019. It also covers popular topics that carriers have come to rely on, including repair vs. replace frequency, reported vs. actual cause of loss, distribution of claims by state, and frequency of claims by system type. New additions to this year’s report include expected values for residential and commercial systems; data trends compared with the previous year’s analysis; and cumulative peril trends. These data points can help carriers to better understand risks hidden in their policies, make efficient resource management decisions, and set appropriate indemnity reserves.

According to Damon Stafford, CEO of CCG IQ, HVACi’s parent company, “Our Annual Claims Report offers carriers an opportunity to review their own policy and historical claims data to see where they may have hidden risks or a potential to better understand their claim exposure. I hope they use this data analysis as a tool to make better underwriting and claims decisions.”

HVAC Investigators (HVACi) is the nation’s leading provider of HVAC and refrigeration damage assessments and part of the CCG IQ group of companies. Our prompt inspections, actionable reports, and national footprint help insurance carriers settle HVAC claims more quickly and with a higher degree of accuracy. To learn more about our services or to submit an assignment, please visit hvaci.com, email info@hvaci.com, or contact us by phone at (888) 407-5224.

Request Your Report

HVACi’s 2020 Annual Claims Report

As the nation’s leading provider of HVAC and Refrigeration damage assessments, HVACi is committed to highlighting the significant opportunity for insurance carriers to control claim leakage without forfeiting the essential customer experience. Our Annual Claims Report features data cultivated from thousands of residential and commercial claims assigned to HVACi by the nation’s top insurance carriers in all 50 states. This year’s report illustrates the prevalence of HVAC claims in the insurance industry and the value in engaging third-party experts to capture powerful results.

To view the full report, fill out the form provided.

Request Your Report

Intro to Solar Power System Claims Webinar Recording

Solar power systems have become increasingly popular over the past few years due to decreased installation costs and increased interest in green technology. With more of these systems in place, adjusters are seeing a rise in damage claims for solar energy systems. This complex equipment can be tricky for even the most seasoned adjuster.

To help you handle these claims more accurately, our experts have done the heavy lifting and constructed a webinar specifically for insurance adjusters. This virtual training includes such topics as:

  • How photovoltaic (PV) systems provide power to a home
  • What PV system components are commonly included in claims
  • How to investigate PV system claims for various perils
  • A review of solar power system claim scenarios

You can watch our Intro to Solar Power System Claims Webinar Recording by filling out the form provided today.

Important: Pre-recorded webinars do not qualify for CE credit

This education is brought to you by our sister company StrikeCheck.

Watch The Webinar

HVAC Codes and Regulations Webinar Recording

Dealing with building codes and federal regulations on property claims can make an adjuster’s job even more difficult, particularly when it involves HVAC equipment. With so many different code levels, it can be tough even to know where to start your research — but understanding what you owe in order to settle the claim is crucial.

In this course, we’ll teach you how to navigate the muddy waters surrounding codes, regulations, and their effects on HVAC claims, including:

  • The difference between laws, codes, regulations, and standards.
  • The types of laws, codes, regulations, and standards that affect residential and commercial HVAC equipment.
  • Available resources for adjusters to find and verify various laws, codes, standards, and regulations.
  • Examples of claims involving codes and regulations, and how they can easily be handled.

Watch our HVAC Codes and Regulations Webinar recording by filling out the form provided.

Important: Pre-recorded webinars do not qualify for CE credit.

 

Watch The Webinar