2015 Annual Claims Report

CHARLOTTE, N.C February 17, 2015HVAC Investigators (HVACi), the leading provider of objective assessments of HVAC and refrigeration damage, recently published its annual report regarding Property and Casualty insurance claims for HVAC systems across the United States. The 2015 Annual Claims Report, based on data from thousands of actual claims, is distributed to insurance carriers across the country and is used to understand trends related to HVAC insurance claims.  The report is free to insurance professionals, upon request, by emailing info@hvacinvestigators.com or clicking here.

Several compelling new research topics have been added to this year’s report, including:

  • Individual Residential and Commercial claims data segregation
  • Large Loss claim data
  • Desktop review data
  • Frequency of LKQ proposals from insured’s contractors
  • Contractor quotes versus market pricing comparison
  • Frequency of claims by HVAC system type
  • Smoke / Fire claim data (including frequency by month and recommended actions)

“We’re excited about the new data that this year’s report includes,” said Matthew Livingston, HVAC Investigators’ Manager of Customer Education. “We’re confident that adding the latest research topics will provide additional insight to insurance carriers searching for better ways to settle HVAC claims.”

The 2015 Annual Claims Report includes data for both onsite inspections and desktop reviews of residential, commercial and large loss claims.  The claims data comes from all 50 U.S. states, for all major peril types, and all major equipment types and manufacturers.  This data provides Property and Casualty insurance carriers with an opportunity to analyze HVAC statistics and promote conversations around indemnity and reserves.

Consistent with previous studies, the 2015 Annual Claims Report clearly affirms that insurance carriers should seek, whenever possible, the help of qualified, objective subject matter experts to investigate claims against HVAC equipment.  Insurance carriers must stay current on trends, new legislation, and HVAC supply chain changes that are major contributors to settlement outcomes…a near impossibility for even the most progressive and well-educated adjuster workforces.


HVAC Investigators is the nation’s leading provider of HVAC and refrigeration damage assessments.  Our prompt inspections and actionable reports help insurance carriers settle HVAC claims more efficiently and with a higher degree of accuracy.  If you’d like more information about our services or to submit an assignment, please visit hvacinvestigators.com, email info@hvacinvestigators.com or contact us by phone at (888) 407-5224.