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The Effect of Corrosion on Repairing Hail Damaged HVAC Coils

The following HVACi article on “Corrosion and Hail-Damaged HVAC Coil Repairs” originally appeared in Property Casualty 360

Wind and hail losses are the most frequently claimed homeowner’s insurance peril, causing approximately $1 billion in damages each year (III). HVAC systems, particularly condensing units and package units, have a high risk of hail damage. These systems, which sit outside either on the ground or the roof, contain a condenser coil constructed of copper tubing covered in a layer of malleable aluminum fins that facilitate heat transfer from the refrigerant to the surrounding air. When hail (or any other foreign object) strikes the coil, these fins can be bent and flattened, eventually reducing the ability for the coil to transfer heat efficiently.

To return the unit to pre-loss condition, the coil should be restored to its original state before the hail occurred. The most common repair option for this kind of damage is to straighten the coil fins using a fin-combing tool (provided that the fins were not torn as a result of the damage). However, if the aluminum fins are in a corroded state, they may be too brittle to be properly straightened.

 

Hail damaged condenser coils can often be straightened using a fin combing tool

Corrosion of the coil

Although aluminum is ideal for outdoor applications, like any metal exposed to the elements, a condenser coil is susceptible to long-term corrosion. As corrosion begins to deteriorate the composition of the condenser coil, it weakens its integrity, making the fins difficult to straighten through traditional methods.  Certain conditions accelerate the corrosion of an outdoor coil, and may include the following:

Proximity to Saltwater

When saltwater comes in contact with the metals of a condenser coil, corrosion will be accelerated and pitting will likely occur. This air-borne saltwater can be carried by spray, mist, rain or fog, and can impact systems located more than 5 miles from the coast. Once the coil has begun to corrode (which can happen very quickly in a harsh coastal environment) the coil’s ability to be easily combed will be impeded.

 

The harsh coastal environment caused the severe corrosion of this condenser coil

Industrial and Urban Areas

During the combustion of coal and fuel oils, sulfur and nitrogen oxides are released. These atmospheric emissions are frequently found in both industrial and urban environments. The particles of these oxides are highly corrosive when they combine with oxygen, water, or high humidity conditions, which can lead to corrosion of the metals exposed to these harsh environments.  The common placement of HVAC equipment near these emission sites further exacerbates the issue.

Read More: Hail Damage to HVAC Condenser Coils 

Bi-Metal Coil Construction

Galvanic (or bi-metal) corrosion occurs when dissimilar metals come in contact with one another and an electrolyte (such as water).  When this condition exists (which it frequently does, due to common coil construction and their outdoor placement), corrosion will be accelerated in the “less noble” of the two metals.  Because the aluminum fins in the condenser coil are less noble than the copper tubing contained within, and the coil is frequently wet, electrons freely flow away from the aluminum to the copper, causing the aluminum to degrade over time.

A hail damaged condenser coil that required replacement because the corroded fins were too brittle to straighten

Sprinkler Systems

Water that has a low pH value, low alkalinity, or contains total dissolved solids such as inorganic salts, can accelerate condenser coil corrosion.  When untreated water (most often, well water) is used in lawn sprinkler systems, its effect on exposed metal surfaces could be problematic.  Condenser coils that are in the path of sprinkler systems using untreated water are subject to the potential of accelerated corrosion.

Although this system sustained minor hail damage, it was in the path of a sprinkler system, which corroded the coils and rendered them too brittle to be straightened

Although this system sustained minor hail damage, it was in the path of a sprinkler system, which corroded the coils and rendered them too brittle to be straightened

Cleaning Agents

Many condenser coil cleaning agents contain sodium hydroxide and are highly caustic. If these agents are not thoroughly rinsed (with neutral pH water) after cleaning the coil, they can deteriorate the aluminum fins quickly. Certain household cleaners, such as bleach, vinegar, and hydrochloric acid are corrosive to aluminum and should not be used.  Moreover, some cleaning agents which may be suitable for aluminum may not be advised for copper, thus, both metals must be taken into consideration when choosing the appropriate agent.

Corrosion Prevention

Protective coatings may prevent or slow coil corrosion in high-risk areas.  For this reason, condenser coil coatings have become a popular choice for HVAC equipment manufacturers and maintenance organizations. Coatings can be applied by the manufacturer during production or by a service technician after the system has been installed.

The coil coating that is applied in the factory is dipped and baked on, so that the application is even and covers the entire coil. If the coating is applied in the field, the coating is likely to be less evenly applied and therefore, less effective.  If the field-based coating is too thick, the coil’s fins may be difficult to straighten after hail damage. And because the entire coil may not be coated, corrosion can still occur. Finally, if the coil is not properly cleaned before the coating is applied (or if it is coated after corrosion has already begun), the full benefit of corrosion prevention will not be realized.

Conclusion

While aluminum is ideal for HVAC condenser coil construction, due to its natural corrosion prevention characteristics, no metal is completely immune from corrosion.  Insurance professionals would be wise to understand the factors that contribute to coil corrosion, and the steps that can be taken to mitigate its impact on HVAC claim settlement options.

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HVAC Wind Damage

High winds typically accompany a variety of severe weather conditions, including tornadoes, hurricanes, and thunderstorms. Regardless of the storm type, high winds can be the catalyst of catastrophic damage to roofs, siding, fences, and HVAC systems. With high enough wind speeds, condensing units can be blown over or flying objects and debris can damage the coil. Similar to hail damage, wind damaged HVAC systems can often be repaired to restore the insured’s system to pre-loss condition, making this an important peril for adjusters to understand, particularly as wind risks increase during tornado and hurricane seasons. Our HVAC Wind Damage Adjuster Guide reviews the most common wind risks to HVAC systems, how these losses can be repaired, and a breakdown of how wind claims are recategorized after HVACi’s onsite inspection. 

For more information on how impactful wind damage can be, check out our blog on the impact of winds on HVAC systems.

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HVAC Water Damage Overview

Water damage  can occur at any time of year, whether due to natural or man-made circumstances. HVAC systems are susceptible to water losses from man-made causes such as water leaks in the home or frozen pipes and also natural sources like floods and hurricanes. Although outdoor condensing units are designed to withstand the elements, flood and storm water can rise and cause significant damage to components. Additionally, heavy rains not only cause HVAC damage from backup of water in yards, crawl spaces, and basements, but top down water from blown or leaking roofs can also damage indoor equipment housed in the attic. Fortunately, last year over 50% of residential water damaged HVAC systems could be restored to pre-loss condition by a repair. This illustrates the importance of understanding how these systems are commonly affected by water. Download our adjuster guide to prepare for the various types of water damage you might see affecting HVAC systems when handling these types of claims. 

For more information on identifying water-damage HVAC systems, check out our blog.

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HVAC System Theft Losses in Residential Claims Guide

Metal theft continues to be a trending crime in the United States, particularly for car parts and HVAC system components. Learn more about why HVAC metal theft is common and what to consider when handling these claims with the HVAC System Theft Losses in Residential Claims guide.

Fill out the form for more information about:

  • What makes HVAC theft common
  • 4 things adjusters should consider when handling HVAC theft claims
  • How many HVACi assessments determined damages were caused by a different peril
  • Why reparability should be ruled out before settling for a full replacement

Get your guide to ensure you know best practices for settling HVAC theft claims quickly and accurately.

 

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Smoke and Fire Damage to HVAC Systems

Smoke and fire damage can occur year round and be sparked by a variety of sources ranging from a lightning strike, an electrical malfunction, incident in the kitchen, or even a large-scale wildfire. Recent trends specifically demonstrate that wildfires are increasing in size and cost, which positions this peril as an increasingly complex risk. Additionally, smoke and fire damage can range vastly in severity and potentially spur additional damages such as mold or rust, making an HVAC claim even more complicated for adjusters to settle. Despite how complex these claims are, last year, 3 out of 4 smoke and fire damaged systems could be restored to pre-loss condition by way of repair. To help you further determine the variables that impact repair options for smoke and fire claims, we break down the multiple variables that can impact repair options and govern the severity of the damage in our HVAC Smoke and Fire Damage Adjuster Guide.

For additional information on the rising risk of wildfires on property claims, check out our blog.

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Puffback Damage

When the seasons change and winter temperatures settle in, homeowners fire up their heating systems for the first time and carriers begin to see an influx of furnace and boiler claims. A common issue seen with these systems is the messy and potentially dangerous phenomenon known as a puffback. A puffback can be triggered by a variety of causes that all typically stem from a lack of maintenance or age-related wear & tear. Due to the potentially complicated nature of these types of claims, it is essential for adjusters to understand how puffbacks occur and how heating systems can successfully be restored to pre-loss condition following this type of event. Download our Puffback Overview to prepare for winter property claims this year and tackle puffback related losses with confidence.

Learn even more detail about furnace and boiler puffbacks and how the causes are diagnosed by checking out our blog.

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HVAC Lightning Damage

Determining if lightning was the true cause of loss to your insured’s HVAC unit can be a complicated task, particularly when lightning is one of the most frequently claimed perils. According to HVACi’s Annual Claims Report, last year Lightning was the most frequently claimed peril for residential assignments, although the actual cause of loss was commonly found to be High Voltage Surge or Wear & Tear. Lightning damage symptoms are often erroneously confused with other peril’s symptoms, making these types of claims particularly challenging to tackle. Our HVAC Lightning Damage Guide will assist you in determining if your insured’s HVAC equipment was truly damaged by lightning by highlighting visual evidence that commonly points to lightning damage and outlining the most common cause of loss characteristics between Lightning, Surge, and Wear & Tear damages. 

For an even deeper dive into identifying Lightning damage to HVAC systems from other perils, check out our blog.

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HVAC System Freeze Damage

According to the Insurance Information Institute, Water and Freeze Damage claims are among the most severe property claims, with an average settlement of over $10,000. With the severity and frequency of this claim type, it is essential for adjusters to understand how HVAC systems can be affected by this type of damage. To make matters more complicated, an insured’s HVAC system can be both the victim and culprit of the freeze damage, particularly if a boiler is involved. Boilers function by pumping hot water or steam throughout the home, and therein lies ample opportunity for the pipes to freeze or burst under the right conditions. While freeze damage most frequently occurs with boilers, our HVAC System Freeze Damage Adjuster Guide reviews the types of HVAC systems that are susceptible to this damage type, along with the common causes of Freeze Damage.

For more information about boilers, check out our article on the dangers of freezing water and boilers.

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Heat Pump Overview

The global heat pump market has grown dramatically due to recent tax credit incentives and for being an energy-efficient heating and cooling option. Heat pump split systems are one of the most common HVAC types that may come across your desk, but they can be difficult to differentiate from traditional split systems as at first glance they can look nearly identical. However, heat pumps contain several unique components, making them a particularly effective heating and cooling alternative but also potentially more expensive to repair and maintain than other system types. To help adjusters sort out the differences and handle heat pump claims with ease, download our Heat Pump Basics Guide that highlights how you can easily identify their components along with other essential information

For an even more detailed breakdown of heat pump components and how these systems work, download our labeled heat pump glossary.

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HVAC Hail Damage Repair Hierarchy

Aside from roofing and siding, HVAC systems account for one of the most commonly claimed residential property hail losses. According to NOAA, 2018 saw close to 4,600 major hail events, costing over $790 million in property damage (Insurance Information Institute). With such steep hail and storm activity, this degree of damage adds up to thousands of hail-damaged HVAC systems and claims for adjusters to settle every year. The outdoor condensing unit — specifically the condenser coil — is particularly susceptible to hail damage due to their soft, aluminum “fins,” which can be easily struck and/or punctured by hailstones. Depending on the severity of the damage, there are a few courses of action an adjuster can take to return the system to pre-loss condition. These condenser coils are often falsely overlooked as being non-repairable, so adjusters should learn about the hierarchy and likelihood of each repair option for hail damaged HVAC systems. 

For more information on the effects of hail damage on condenser coils, check out our blog.

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